Privacy Policy
Croft Candle Company Privacy Policy
This Privacy Policy
describes how your personal information is collected, used, and shared
when you visit or make a purchase from www.croftcandle.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When
you visit the Site, we automatically collect certain information about
your device, including information about your web browser, IP address,
time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the
individual web pages or products that you view, what websites or search
terms referred you to the Site, and information about how you interact
with the Site. We refer to this automatically-collected information as
“Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer
and often include an anonymous unique identifier. For more information
about cookies, and how to disable cookies, visit
http://www.allaboutcookies.org.
- “Log files” track actions
occurring on the Site, and collect data including your IP address,
browser type, Internet service provider, referring/exit pages, and
date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
[[INSERT DESCRIPTIONS OF OTHER TYPES OF TRACKING TECHNOLOGIES
USED]]Additionally when you make a purchase or attempt to make a
purchase through the Site, we collect certain information from you,
including your name, billing address, shipping address, payment
information (including credit card numbers [[INSERT ANY OTHER PAYMENT
TYPES ACCEPTED]]), email address, and phone number. We refer to this
information as “Order Information.”
[[INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]]
When
we talk about “Personal Information” in this Privacy Policy, we are
talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We
use the Order Information that we collect generally to fulfill any
orders placed through the Site (including processing your payment
information, arranging for shipping, and providing you with invoices
and/or order confirmations). Additionally, we use this Order
Information to:
Communicate with you;Screen our orders for potential risk or fraud; and
When
in line with the preferences you have shared with us, provide you with
information or advertising relating to our products or services.
[[INSERT OTHER USES OF ORDER INFORMATION]]
We
use the Device Information that we collect to help us screen for
potential risk and fraud (in particular, your IP address), and more
generally to improve and optimize our Site (for example, by generating
analytics about how our customers browse and interact with the Site, and
to assess the success of our marketing and advertising campaigns).
[[INSERT OTHER USES OF DEVICE INFORMATION, INCLUDING: ADVERTISING/RETARGETING]]SHARING YOUR PERSONAL INFORMATION
We
share your Personal Information with third parties to help us use your
Personal Information, as described above. For example, we use Shopify
to power our online store--you can read more about how Shopify uses your
Personal Information here: https://www.shopify.com/legal/privacy. We
also use Google Analytics to help us understand how our customers use
the Site--you can read more about how Google uses your Personal
Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout.
Finally, we may also
share your Personal Information to comply with applicable laws and
regulations, to respond to a subpoena, search warrant or other lawful
request for information we receive, or to otherwise protect our
rights.[[INCLUDE IF USING REMARKETING OR TARGETED ADVERTISING]]
BEHAVIOURAL ADVERTISING
As
described above, we use your Personal Information to provide you with
targeted advertisements or marketing communications we believe may be of
interest to you. For more information about how targeted advertising
works, you can visit the Network Advertising Initiative’s (“NAI”)
educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
DO NOT TRACK
Please
note that we do not alter our Site’s data collection and use practices
when we see a Do Not Track signal from your browser.
DATA RETENTION
When
you place an order through the Site, we will maintain your Order
Information for our records unless and until you ask us to delete this
information.
CHANGES
We may update this privacy policy from
time to time in order to reflect, for example, changes to our practices
or for other operational, legal or regulatory reasons.CONTACT US
For
more information about our privacy practices, if you have questions, or
if you would like to make a complaint, please contact us by e-mail at
sales@croftcandle.com or by mail using the details provided below:
129 Forest Path, Georgetown, KY, 40324, United States